Sales Policy
Effective Date: October 28, 2024
At Exclusive Travel Packages, we aim to provide a seamless and satisfying shopping experience for all our customers. This Sales Policy outlines the terms and conditions that apply to purchases made through our website. Please review the following information before making a purchase.
1. Product Availability
All products listed on our website are subject to availability. We strive to keep our inventory updated, but there may be instances where an item is out of stock or discontinued. In such cases, we will notify you as soon as possible, and you may choose an alternative product or request a refund.
2. Pricing
We are committed to offering competitive pricing on all our products. Prices are displayed in USD and are subject to change without prior notice. The price applicable to your order will be the price at the time of purchase. Any applicable taxes, shipping, or handling fees will be calculated at checkout and added to your total.
3. Payment Methods
We accept a variety of secure payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other major online payment platforms
Payment must be completed at the time of purchase. All transactions are securely processed, and we do not store your credit card information on our servers.
4. Order Confirmation
Once you place an order, you will receive an order confirmation email that includes your order number, a summary of the items purchased, and the total cost. Please review this information carefully and contact us immediately if any details are incorrect.
5. Shipping and Delivery
We offer various shipping options to meet your needs. Delivery times and costs will depend on your location and the shipping method chosen during checkout. We strive to process and ship all orders within 1-3 business days, but delivery times may vary. You will receive a tracking number once your order has been dispatched.
6. Cancellations
Orders may be canceled within 24 hours of purchase without penalty, provided they have not yet been shipped. After this time, cancellations may not be possible, and you will need to follow our Refund and Return Policy for returning the product once received.
7. Sales Tax
We are required to collect applicable sales tax on orders shipped to certain states. Any applicable taxes will be calculated and displayed during the checkout process.
8. Warranty
Most of our products come with a manufacturer’s warranty. The duration and terms of the warranty vary depending on the product and manufacturer. Please refer to the specific product listing for warranty information or contact us for details.
9. Promotions and Discounts
From time to time, we may offer promotions or discounts on selected items. These offers are time-sensitive and cannot be applied retroactively to previous purchases. Promotional codes must be entered at checkout to be applied. Only one promotional code may be used per order unless otherwise specified.
10. Limitation of Liability
While we strive to ensure that product descriptions and prices are accurate, errors may occur. In the event of an error, we reserve the right to correct it and to cancel any order affected by the error. Our liability is limited to the refund of the purchase price and any applicable shipping fees.
11. Customer Support
If you have any questions or concerns regarding your order or our sales policies, please contact our customer support team. We are here to assist you with any issues before, during, and after your purchase.
12. Contact Us
If you need further assistance or have any inquiries regarding your order or our policies, please feel free to reach out to us:
- Email: contact@exclusivetravelpackagess.com
- Hotline: (217) 932-2504
- Address: 106 E Jefferson Ave, Casey, Illinois (IL), 62420